Citrix Security Survey Guide

Survey: A Majority of Americans Think Having Their Personal Information Stolen Is Inevitable

84% of Americans Think Their Personal Information Is More Vulnerable Than a Year Ago

Survey: A Majority of Americans Think Having Their Personal Information Stolen Is Inevitable

This summer’s news that nearly 22 million Americans’ personal information (name, address, social security number) was compromised – about 7% of the population nationwide – was a massive story, but not shocking. In fact, 69% of Americans think having their personal information stolen in their lifetime is inevitable – and 84% feel their personal information is more vulnerable than it was a year ago, according to a new survey by Wakefield Research for Citrix. The message is clear: the time to protect yourself is now.

Step By Step. Hackers are getting bolder, but Americans are still leaving their sensitive personal information vulnerable:

  • 70% have not installed security software on their smartphone or tablet
  • 62% have not strengthened their Wi-Fi password
  • 51% have not begun to change their passwords more frequently

The Extra Mile. That’s not all. 88% of employed Americans do not use work devices with trusted company security software, and 93% of Americans don’t keep personal files on the cloud. It’s important to make the extra effort now – before it’s too late.

What to Do After. The bold breach of the government’s data this summer is a cautionary tale for all of us. A data breach response plan is crucial in today’s digital world – but 61% of Americans don’t have one.

Quelling the Fear. It’s easy to feel paralyzed after your data has been stolen. In fact, 89% of Americans feel that dealing with a theft or loss of their personal information would be more difficult to deal with than doing their taxes. Having a plan in place makes the unexpected a little less scary.

Americans Think Companies Allocate More Resources to Social Media than Data Protection

92% of employed Americans think that security and data protection is a priority for the company they work for – but more than 1 in 3 (34%) feel that companies in general allocate more resources to their social media strategy than to their data protection strategy, according to a new survey by Wakefield Research for Citrix.

Paying Lip Service – 88% of Americans think that companies often say their data is more secure than it actually is, which makes it even more important for companies to educate employees about the security precautions they need to take as well as educating the general public about what they’re doing as a vendor to keep consumer data safe.

Personal Work Security. If that’s true, it’s important to take your own precautions, especially at work. Here are a few ideas:

  • Keep work files on the cloud (90% of employed Americans do not)
  • Only use personal devices with updated security software (86% do not)
  • Frequently dispose of work information you no longer need, such as shredding documents (84% do not)

Protecting Yourself Online. Cyber security is important – particularly at work. If employed Americans received an email from an unknown sender at work, 44% would delete it, and 27% would mark it as spam. Just 12% would actually read it.

Private Property. Here is one reason Americans should be scared of a data breach: 38% have a “private folder” on their computer or mobile device that they wouldn’t want anyone else to see. And over half of Millennials (57%) have one. Some Americans like to keep all their secure information in one place, too. 22% have a file on their computer or mobile device with all their passwords.

Social Security, Security. Here’s a telling statistic about the business environment companies operate in: 70% of Americans think it would be riskier to trust a company with their Social Security number than to carry their SS card in their wallet.


Methodological Notes:
The Citrix Security Survey was conducted by Wakefield Research ( among 1,001 nationally representative U.S. adults ages 18+ between July 6th and July 13th, 2015, using an email invitation and an online survey. Quotas have been set to ensure reliable and accurate representation of the U.S. adult population ages 18+.

Results of any sample are subject to sampling variation. The magnitude of the variation is measurable and is affected by the number of interviews and the level of the percentages expressing the results. For the interviews conducted in this particular study, the chances are 95 in 100 that a survey result does not vary, plus or minus, by more than 3.1 percentage points from the result that would be obtained if interviews had been conducted with all persons in the universe represented by the sample.

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