Mazars specialises in accountancy, tax and advisory services. Based on its knowledge of these specialised areas, Mazars creates opportunities for (international) companies, public sector organisations, SMEs, entrepreneurs and High networth individuals. Mazars has 10 offices across the country with a staff of 600 and 44 partners.
Mazars in the Netherlands is a part of the Mazars Group, which has 17.000 professionals active in 77 countries. This group is characterised by its integrated character and close international cooperation.
Mazars needed secure mobile access for employees, to the company’s centrally hosted desktop environment via laptops from both internal and external locations. Mazars has many mobile employees that work at clients’ locations or at other locations.
In this environment it is important that no sensitive company information could be lost or stolen out in the field.
“More and more, we need to exchange data files with clients in a secure way. We used all kinds of tools and looked for a solution to standardize and simplify data exchange, with ease of use as most important requirement,” says Frank Keessen, IT director at Mazars. “We needed a secure solution that we can fully control ourselves.”
Mazars compared several solutions for securely exchanging data with clients. Citrix ShareFile fit the bill as the best solution for the company’s needs. “An important reason for us to go with Citrix was the ability to keep all data on premises and avoid the public cloud,” Keessen says. “The solution is also very easy to use for our clients, and very secure.”
Along with help from IT infrastructure provider PQR, a Citrix Platinum Solution Advisor, Mazars implemented the Citrix solution in its internal data center. Citrix NetScaler delivers remote access, combined with a solution for strong authentication.
“We are very pleased with Citrix Support services that help us with supporting the key elements in our infrastructure. When our own professionals need to fall back on assistance, Citrix Support handles this very professionally and quickly,” says Keessen.
Previously, Mazars’ IT help desk was involved in the exchange of every file—a very time-consuming activity. Keessen says, “With Citrix ShareFile as our standard solution, the pressure on the help desk for providing access to client data, dropped by 60 percent.
Indirectly, ShareFile yielded us further gains because the overall management effort of the Citrix solution is significantly reduced, and we can spend valuable time on activities that focus on the business rather than on IT-infrastructure. ShareFile just works with almost no maintenance effort.”
In an era where people work 24/7 and access information digitally, an efficient method to exchange files is crucial. “Our people require a lot of client records and make financial extracts from accounts and procedures. With ShareFile, clients encrypt and send their files simply, via an upload link,” says Keessen. “Our clients trust us to securely store the sensitive data internally, so ShareFile is set up as a private-cloud solution, in combination with our SAN. We transfer terabytes of encrypted information each month. NetScaler and ShareFile ensure that it operates reliably and fast.”
As a financial services provider, it is very important for Mazars to ensure smooth, secure control over data, as well as compliance. The company provides all hosted workspaces using NetScaler— both internally and for the employees who visit clients at their location. . In addition to secure remote access, Mazars uses NetScaler for data exchange with clients using ShareFile.
Keessen says, “NetScaler is also used for load-balancing SharePoint, Exchange, and line-of-business applications. We also host business apps for clients, such as a payroll system and Accountview. We’ve thus extended our business as a financial services provider with a SaaS [Software as a Service] provider role. The performance of NetScaler is excellent; it handles all of this easily.”
“At Mazars Netherlands, we strategically chose Citrix solutions and now use a broad selection of the portfolio: XenDesktop Platinum and XenMobile Enterprise, which includes ShareFile,” says Keessen. “Recently, we started a pilot with XenMobile for mobile application management to support a choose-your-own-device plan with private smartphones for unlocking email and internal applications like our document management system.” XenMobile will enable secure application management for the smartphones, while allowing for complete freedom on the devices.
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