A major U.S. retailer collaborates securely with partners worldwide

This national retail chain employs more than 350,000 people across its 1,500 stores in the United States, in addition to managing its thriving online retail business.

The Challenge: Enabling secure file sharing and offshore development

This retailer needed a faster, more efficient way to transfer files between marketing teams and outside agencies. The FTP-based methods it had traditionally relied on were difficult to use and not very secure.  Company employees who used consumer-grade file sharing services at home wanted the same kind of flexibility and simplicity at work. At the same time, the company needed to be able to protect its data as team members shared it with vendors.

The Solution: Implementing enterprise-class data sharing

More than 1,200 users now rely on Citrix® ShareFile® to collaborate with external marketing agencies across four main use cases: ad-hoc file sharing, transferring files too large for Microsoft® Outlook®, short-term collaboration and near-term storage. One of the main reasons ShareFile was selected was its usability, including a simple interface that can be customized in compliance with the company’s own brand. ShareFile provides a delightful user experience that boosts productivity while ensuring IT can implement robust security protocols.

Key Benefits

Providing a secure alternative to consumer file sharing services

Instead of having to deal with cumbersome FTP clients to share files with third parties, employees can now share marketing assets and other content directly from Outlook®, Microsoft® Windows® Explorer, Apple® Mac Finder or the ShareFile client. By moving quickly to implement enterprise-ready file sharing, the company has eliminated the temptation to use consumer services, which introduce significant security risks.

Simplifying file sharing across thousands of third-party agencies

Working with thousands of creative agencies across the U.S. and globally, the company found it difficult to send and receive large design files and lacked a good place to store these files for easy access. With ShareFile, an art director at corporate headquarters or on location at a video shoot can log in using a choice of devices and share files instantly with anyone who needs them.

Looking Ahead

The benefits ShareFile delivers for the retailer’s marketing organization have led it to explore more extensive uses for the solution, such as using ShareFile as the front end for a private cloud. The company is also exploring the use of ShareFile APIs to enable automated file transfers, a critical process previously handled through FTP.

About Citrix

Citrix (NASDAQ:CTXS) is the company transforming how people, businesses and IT work and collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 enterprises. Citrix touches 75 percent of Internet users each day and partners with more than 10,000 companies in 100 countries. Annual revenue in 2011 was $2.21 billion. Learn more at www.citrix.com.

©2012 Citrix Systems, Inc. All rights reserved. Citrix® and ShareFile® are trademarks or registered trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. All other trademarks and registered trademarks are property of their respective owners.


  • Retail

Key Benefits

  • Provide secure, enterprise-class file sharing services
  • Simplifies file sharing across thousands of third-party agencies
  • Delivers secure access to sensitive data including brand assets

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