Action for Children Uses Citrix Solutions to Empower Staff to Spend More Time Working Directly with Families

Charity Aims for 20 Percent Increase in Productivity in Coming Year

“Citrix allows us the freedom to choose whether we want to be in the office or out with the people that need us most,” said Kirsty Wylie, a family support practitioner with Action for Children. “Sometimes when a tragedy happens to a family, those individuals go into crisis mode and that’s why we’re here. If we’re working on paper, a whole afternoon can be dedicated to getting that form typed up and sent on but now that I can take my tablet around with me, I can help that client in just a few moments and right in their own home. Everything we do with these families has to be secure, and with Citrix solutions it feels very safe and confidential.”

Over the past few years, the local, central and federal governments in the UK have reduced budgets traditionally used to help fund charities, causing these non-profits to find innovative ways to serve their clients. At the same time, these organizations are also dealing with the increasing need to digitize the workplace for a broad range of staff in non-traditional roles who often conduct work outside of a traditional business office. 

To meet these expectations, Action for Children, a charity helping more than 300,000 children, young people and parents through 650 projects across England, worked with Citrix partner CDW to implement Citrix solutions to create a flexible, mobile IT environment for its employees. This workplace transformation project has helped empower their staff to work more efficiently while also spending more time in the field with vulnerable children and families, and less time in the office submitting paperwork. In fact, by using Citrix solutions, Action for Children aims to increase productivity by 20 percent over the coming year. And with security as a vital component when dealing with information relating to children, Citrix has enabled a highly secure, mobile working solution to address this risk. According to Alan Crawford, chief information officer at Action for Children, today, all the partners, governments, local authorities and public authorities are very happy to state, “Yes, it’s on Citrix.  It’s secure.” 

All the staff here at Action for Children are heroes. From the Family Support Practitioners traveling throughout the day to work with vulnerable children in deprived areas to the traditional office staff, and they all share that same commitment to the children. My aim with implementing Citrix solutions was to ensure that technology would aide and enhance, not hinder, all of our workers, allowing everyone to focus on supporting children instead. The Citrix digital platform has achieved this goal by transforming the workday for all of our employees, and we aim to increase productivity by 20 percent over the coming year.
- Alan Crawford

Chief Information Officer

Action for Children

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Citrix (NASDAQ:CTXS) aims to power a world where people, organizations and things are securely connected and accessible to make the extraordinary possible. Its technology makes the world’s apps and data secure and easy to access, empowering people to work anywhere and at any time. Citrix provides a complete and integrated portfolio of Workspace-as-a-Service, application delivery, virtualization, mobility, network delivery and file sharing solutions that enables IT to ensure critical systems are securely available to users via the cloud or on-premise and across any device or platform. With annual revenue in 2015 of $3.28 billion, Citrix solutions are in use by more than 400,000 organizations and over 100 million users globally. Learn more at www.citrix.com.

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